Guided demo · illustrative data
Watch one answer go from draft to approved to live
Pick the team closest to yours and a question it answers every day. You will see the page someone approved, the trail that shows who signed off, and the answer an assistant gives once it is connected.
Customer Success
Can I refund an annual plan 45 days after purchase?
- 1 · Write
Refund window
Refunds are available within 30 days of purchase. After 30 days, offer prorated account credit with manager approval. Annual plans follow the same 30-day window.
- Page
- policies/refunds
- Owner
- customer-success
- Audience
- external
- 2 · Approve
Version 7 is current
CS leadership signed off on this version. Only the approved version is available to the assistants you connect.
Approval trail
Approved
CS leadership · version 7
- 3 · Serve
Not a full refund. The refund window is 30 days, and this purchase is at 45 days. You can offer prorated account credit with manager approval.
Source
policies/refunds · v7
approved by CS leadership
For your developers: the same answer over MCP or REST
// illustrative response shape { "path": "policies/refunds", "title": "Refund window", "classification": "external", "status": "approved", "version": 7, "owner": "customer-success", "body": "Refunds are available within 30 days of purchase. After 30 days, offer prorated account credit with manager approval. Annual plans follow the same 30-day window." }
Why the answer holds up
The rules live in Curated Data, not in the model
The assistant is not asked to remember who may see what, or whether an edit is ready. Curated Data checks that before it hands back an answer.
Only approved answers go out
Every answer comes from the current approved version. Drafts and in-review edits are never served.
Each connection sees only what it should
Workspace and key scope decide what an assistant can read before anything is returned. Internal guidance stays internal.
Every answer is traceable
The source page, its approver, and its version travel with the answer, so anyone can check where it came from.
One approved answer, every assistant
Hosted MCP and a REST API serve the same approved version to every assistant you connect.
Put your approved answers behind your AI
Start with one policy, price, or term your team cannot afford to have guessed. Write it, approve it, and connect your first assistant.
